FAQ for Recruiters

Who are you?

Answer: MyRecruitAgent is a new South African job portal serving locals and international users

I am recruiter with a paid package, why cant i see a candidates resume?

Answer: The candidate may have registered and not created a resume or they have hidden the resume from view. MRA unfortunately cannot control this for privacy reasons, what you can do is send the candidate a message and ask them for a CV or to make their resume public.

What happens if my 30 day membership expires before i am able to renew?

Answer: Your Profile and company listing will still be available to you from your dashboard, to continue usage and keep everything active on our platform, just select a new package or the same package and checkout.

Who can register on your platform?

Answer: We allow recruiters, companies and candidates from all over the world to register. Recruiters/employers are checked after registration to make sure they are a legitimate.

Do you condone Multi Level Marketing (MLM)?

Answer: We do not allow any listings of this sort at all if we missed one please let us know. To learn more visit our terms of service page for more posting rules.

What payment methods do you accept on your platform?

Answer: We currently make use of Payfast.co.za securely accepting local and international payments with various payments methods like, Credit/debit Card, Instant EFT (SA Only), Ukash, Bitcoin and more. Other methods like Paypal may also be utilized in the near future.

I do not like your platform and would like to cancel?

Answer: We are sorry to hear this, but you can cancel or delete your account at anytime from your dashboard. The unfortunate setback is that we do not offer any refunds due to the nature of our business being a pay per use service, with access to information and the ability to post jobs. (A brief example is a recruiter pays for a package posts 1 job listing, then finds a candidate after 3 days, then wants to cancel.) We spend a lot of money advertising our platform and that applicant that you accepted costs us on average R600 in advertising and should put things in perspective regarding this matter. (we are also very reasonably priced compared to other portals or platforms)

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